Wells Fargo blames power shutdown for nationwide outage affecting thousands of users

Wells Fargo Outage: Website, App Down and Not Working, Gateway Error

At 12:45 p.m. Thursday, the bank tweeted that the problems arose from a power shutdown at an unnamed facility after smoke was detected during routine maintenance. We're working to restore services as soon as possible.

Wells Fargo customers were finding it almost impossible to get any of their mobile and online banking done Thursday morning while the bank suffered from what seemed to be a severe outage.

Last Friday - a typical pay day, the company's online banking and mobile app wasn't working.

According to the bank's social media accounts, the outage was first reported shortly after 6 a.m. Arielle O'Shea, NerdWallet's banking specialist, says it's possible some Wells Fargo customers could be facing late fees, interest on missed credit card payments, or may have to go without cash to pay for everyday expenses.

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By Thursday afternoon executives said, a power outage at one the facilities caused the intermittent service.

A customer service representative reportedly said it is a nationwide outage.

'Thank goodness I don't need money this morning for anything!' one Twitter user quipped. "We apologize for the inconvenience", Wells Fargo told Newsweek. Pictured is an exterior of a Wells Fargo branch located in Philadelphia.

Wells Fargo did not immediately respond to FOX Business' request for additional details.

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